Help Shape the Future of Foto Master!
At Foto Master, some of our best features started with a customer conversation.
A request from an operator. A workflow challenge at an event. A small idea that ended up helping thousands of users.
As our community continues to grow, we wanted a better way to collect, organize, and prioritize feedback.
That’s why we’re excited to introduce the new Foto Master Feedback Center.
A dedicated place in our Support Knowledge Base where you can submit feature requests, report bugs, vote on ideas, and track progress directly from the Foto Master ecosystem.
🗳️ Submit Ideas and Vote on What Matters
Have an idea that would make your events better?
Want to see a new workflow, integration, AI feature, or hardware improvement?
Simply submit a feature request.
Every request gets its own public page where operators can:
✅ Read the full suggestion
✅ Vote for the idea
✅ View screenshots and attachments
✅ Follow progress and status updates
The more votes a request receives, the easier it becomes for our team to understand what matters most to the community.
🐞 Report Bugs More Efficiently
Found something that isn't working right?
The Feedback Center also includes a dedicated bug reporting system.
When reporting an issue, you can provide:
- Product information
- Steps to reproduce
- Expected behavior
- Actual behavior
- Software version
- Screenshots and attachments
This helps our team investigate issues faster and deliver fixes more efficiently.
*For urgent event-day issues, our support team remains available through the normal support channels.
🔍 See What’s Being Worked On
One of the biggest advantages of the Feedback Center is transparency.
Instead of wondering whether a request was seen, you can follow it through the entire process:
🟡 Under Review
🔵 Confirmed
🟣 Planned
🟢 In Development
✅ Released
For bug reports, requests may also be marked as Resolved, Duplicate, or Not Planned.
Our team can also leave public notes giving you additional context about the decision, planned implementation, workarounds, or letting you know why something is planned the way it is. So even when a feature is still in progress, you're never left in the dark.
This gives operators visibility into what our team is evaluating, building, and shipping.
🤝 Built Together With the Community
The Feedback Center isn’t just a suggestion box.
It’s a direct connection between the Foto Master community and our product team.
Every vote, request, and bug report helps us understand how operators use our products in the real world.
Many of the features released over the years came directly from customer feedback.
Now, there’s a dedicated place to make that process even better.
🎙️ Your voice shapes what we build next
The Feedback Center is live and available through the Foto Master Knowledge Base.
Have an idea? Found a bug? Want to vote for a feature request?
Visit the Feedback Center and help shape what comes next!
Your feedback helps build Foto Master. ✨
