Frequently Asked Questions
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About Foto Master
Foto Master is a global leader in interactive photo booth solutions, offering innovative products and software designed for event professionals, rental companies, and marketing agencies.
We offer a range of innovative photo booths and interactive products, including Mirror Photo Booths, iPad-Based Photo Booths, DSLR Photo Booths, and other immersive photo solutions. Each product is designed to create unique, engaging experiences, perfect for events, exhibitions, retail, and more. Visit our product pages for detailed descriptions and videos that showcase each product in action.
Foto Master has a proven track record, with thousands of satisfied customers around the world successfully using our products. What sets us apart is our proprietary, feature-rich software combined with unique product designs and exceptional quality. We offer 24/7 support, valuable content, and resources to help ensure your success. When you buy from Foto Master, you’re not just purchasing a product—you’re gaining the tools and support needed to maximize your revenue and deliver unforgettable experiences to your clients.
Event professionals, rental companies, entertainment venues, retail locations, and marketing agencies.
We have a showroom in White Plains, NY. If you're not nearby, we can also arrange a virtual video demo with one of our sales reps.
Products, Technology & Support
Guests interact with a full-length reflective touchscreen, enjoying animations, games, and customized photo options.
DSLR booths offer professional image quality and advanced features; iPad-based solutions are portable, cost-effective, and user-friendly.
Cloud AI is Foto Master's online platform that enhances all Foto Master's software and services with advanced AI capabilities, along with other online features such as online galleries, QR code sharing, email templates, SMS, white labeling, and more. Cloud AI Platform plans start at $39 per month per company. This fee is for the entire company, not per device, so all your devices can connect to one Cloud AI and work with it.
Yes, software updates and new features are provided as available, often included with your support plan or cloud subscription.
Yes, our 24/7 support team is available for training, troubleshooting, and assistance. Access resources like our Knowledge Base or schedule personalized training sessions.
Yes, we provide a 1:1 live training session with your purchase. comprehensive training resources, live sessions, and personalized training options. Contact us to schedule your session.
Orders & Payments
Ordering is simple! Browse our online catalog, add the products you’re interested in to your cart, and check out securely. At checkout, you’ll see the shipping cost and estimated delivery date. Once your order is placed, you’ll receive a welcome email with everything you need to get started, including software access, marketing materials, and additional setup resources. Our team is here to support you every step of the way!
We accept a variety of secure payment options, including major credit cards, PayPal, Shop Pay, Apple Pay, wire transfers, and other popular payment methods. You can choose the payment option that’s most convenient for you during checkout.
Foto Master offers Shop Pay options with payment breakdowns for eligible customers based on Shop Pay Check. Additionally, we work with third-party equipment leasing services that can assist with financing as well.
Shipping times vary based on your location and the product. Most orders are processed within 2–3 business days and delivered within 5–7 business days domestically. For international orders, delivery times may vary, and we’ll provide tracking details for every shipment. If you need your order sooner, you can also choose express shipping at checkout for faster delivery.
Yes, we ship worldwide with trusted carriers, ensuring safe delivery. Estimated shipping times are provided during checkout.
Our production facility is located in Savannah, GA and we ship most of our products from there.
All our products are carefully packaged to ensure they arrive in perfect condition. Mirror Photo Booths are shipped in sturdy, protective wooden crates for maximum security during transit.
Delivery times vary by product and destination. We provide an estimated shipping and delivery date at checkout.