Had an emergency at an event where my printer stopped working. I had no time to try to figure it out as it was an award ceremony. I called support and they fixed my issue with the patients needed at the time with having guest taking pics in between to keep the line going. I had to call them a few times this week and the quality was awesome each time. Thank you.. The annual membership is worth it
Store owner replied:
Thank you for your kind review! We’re glad Adrian was able to assist and resolve everything quickly. We truly appreciate your continued trust in our support team. 🙌
Store owner replied:
Thanks for the review, Bobby! Our team is always happy to help. 🙌
We had a great opportunity of dealing with your staff on this weekend for helping us with our Maire Booth. Your team was phenomenal. I could not ask for better assistance. Keep up the great work and looking forward of having many other years dealing with the Fotomaster.
Store owner replied:
Thank you so much for the kind words, Ron! We’re thrilled to hear our team was able to help get your Mirror Me Booth ready for the weekend. We truly appreciate your continued trust in Foto Master, and look forward to many more years together!
I own 3 of these ring lights and they are essential to making your Photo Booth stand out from the competition. There’s no more customer questions as to where to look when taking their photo.
We are thrilled to be part of the Foto Master family. We have multiple activations from their company and our clients love all of them. The customer service and tech support are exceptional. From their Draw Me Bots to the Mirror X booth to their Air Graffiti Wall and FMX software we are leading the way with our clients satisfaction.
We’ve worked with a wide range of photo booth software and activation platforms over the years, and FotoMaster consistently stands out.
The product itself is incredibly powerful, especially for companies like ours that prioritize high-end, customized client experiences. It’s important to note that this is not a simple “click-and-go” platform if you’re looking to fully customize your activations. There is a learning curve—but once you understand the system, the workflow becomes very intuitive and repeatable.
For those who need something quicker, FotoMaster does offer plug-and-play options. However, in our experience, these out-of-the-box solutions don’t always meet the level of customization our clients expect. Our team typically starts with a base setup and then dives into modifying the “workflow” to create a fully tailored, branded experience—and that’s where the platform really shines.
What truly sets FotoMaster apart is their support team. Out of all the companies and products we’ve tested and used, their technical support is exceptional. Responsive, knowledgeable, and genuinely helpful—they make a complex product feel manageable and supported every step of the way.
Overall, FotoMaster is a top-tier solution for anyone serious about delivering elevated, customized photo experiences. If you’re willing to invest a little time in learning the system, the payoff in capability and client impact is absolutely worth it.
i had experience , my first event i had problem with bots and i send them message 5 minutes before the event start and they fast solve the problem. Is the support i can trust! Thank for the amazing support !
Our first time out of the gate with the robot arm was AMAZING. We had great interaction with folks and they loved the takeaway photo. We are so excited for future events.
Store owner replied:
Yes, we offer a dedicated Lead Distribution Platform (LDP) for our booth owners. You can learn more about it here: https://fotomaster.com/pages/lead-distribution-platform
Thank you so much for the review, we’re glad you’re enjoying your Mirror 🙌
I’m truly impressed by your support team! Adam has really stood out to me. As for the product, I’d give it a solid 10!
I'm excited to see where this journey leads me. Thank you once more for the assistance, especially from the VP of Sales!
Thank you
RON AND KELLI COLLARD
I love the look and feel of the booth. It definitely has an eye catching appeal. Everything I needed was included in the package. The opportunity for a key turn package made everything a lot more simpler and easy. I did not have to have the learning curve of how to connect the printer to the booth. I did schedule a one on one appointment for training. It was very informative and the technician was very knowledgeable. Very polite and engaging.
What makes Foto Master unique, and why should I buy from you?
Foto Master has a proven track record, with thousands of satisfied customers around the world successfully using our products. What sets us apart is our proprietary, feature-rich software combined with unique product designs and exceptional quality. We offer 24/7 support, valuable content, and resources to help ensure your success. When you buy from Foto Master, you’re not just purchasing a product—you’re gaining the tools and support needed to maximize your revenue and deliver unforgettable experiences to your clients.
What products do you offer, and how do they work?
We offer a range of innovative photo booths and interactive products, including Mirror Photo Booths, iPad-Based Photo Booths, DSLR Photo Booths, and other immersive photo solutions. Each product is designed to create unique, engaging experiences, perfect for events, exhibitions, retail, and more. Visit our product pages for detailed descriptions and videos that showcase each product in action.
How can I place an order for your products?
Ordering is simple! Browse our online catalog, add the products you’re interested in to your cart, and check out securely. At checkout, you’ll see the shipping cost and estimated delivery date. Once your order is placed, you’ll receive a welcome email with everything you need to get started, including software access, marketing materials, and additional setup resources. Our team is here to support you every step of the way!
What payment options are available?
We accept a variety of secure payment options, including major credit cards, PayPal, Shop Pay, Apple Pay, wire transfers, and other popular payment methods. You can choose the payment option that’s most convenient for you during checkout.
What are your shipping options and delivery times?
Shipping times vary based on your location and the product. Most orders are processed within 2–3 business days and delivered within 5–7 business days domestically. For international orders, delivery times may vary, and we’ll provide tracking details for every shipment. If you need your order sooner, you can also choose express shipping at checkout for faster delivery.
How do I get support for my product?
With your purchase, you’ll receive one year of 24/7 support via email, phone, and chat. Our dedicated team will provide training, assist with setup, and even log in via TeamViewer to help troubleshoot any issues. We’re here to answer any questions and ensure you’re able to provide your clients with the best possible experience.
Can I track my order?
Absolutely! Once your order is shipped, we’ll email you a tracking link so you can follow its progress. You can also contact our support team for order updates.
Foto Master's products stand out because they're always pushing boundaries. We're excited about their updates, they always stay relevant and meet the needs of our industry.
We've been incredibly impressed with Foto Master's customer service. This, along with the versatility of Foto Master's products, has helped us achieve significant success.
